Operations Supervisor - Hospitality & Tourism

Join a dynamic hospitality team in the heart of Badung, Bali as an Operations Supervisor! This pivotal role ensures seamless daily operations, upholds exceptional customer service standards, and leads a motivated team to deliver unforgettable guest experiences. At Private Advertiser, we pride ourselves on creating memorable moments for our guests, and your mission will be to keep our operations running smoothly behind the scenes. You'll be the backbone of our team, ensuring everything from housekeeping to dining services runs like clockwork.

Imagine a day where you oversee the daily tasks of your team, from managing schedules and inventory to resolving any issues that arise. You'll work closely with our frontline staff to ensure they have the support they need to provide top-notch service. With a focus on efficiency and teamwork, you'll be the driving force behind our commitment to excellence. If you're passionate about hospitality and ready to take on a leadership role, this is your chance to shine in Badung, Bali.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations, ensuring all tasks are completed efficiently and effectively.
• Manage and train frontline staff, fostering a positive and productive work environment.
• Monitor and maintain inventory levels, ordering supplies as needed.
• Ensure compliance with health and safety regulations, and implement quality control measures.
• Coordinate with other departments to ensure seamless service delivery.
• Resolve customer complaints and issues promptly and professionally.
• Track and analyze operational data to identify areas for improvement.
• Participate in team meetings and contribute to the development of operational policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in a supervisory or managerial role within the hospitality industry.
• Proven track record of leading and motivating a team to achieve high performance standards.
• Strong knowledge of operational procedures, including housekeeping, dining services, and event planning.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and guests.
• Proficiency in using Microsoft Office Suite, including Excel for data analysis.
• Familiarity with hospitality management software such as PMS (Property Management System) and POS (Point of Sale) systems.
• Ability to work well under pressure and manage multiple tasks simultaneously.

🛠️ Keahlian

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